Digital Workplace Solutions

e-Tech solutions gives organizations anytime, anywhere access to the insights they need, including a 360-degree view of their data and factors that allow executives to detect services and procedures health. Armed with improved modeling, forecasting capabilities, and business intelligence, agency executives can make better planning and strategic decisions. Connected data and systems increase productivity of all the organization staff, allowing them to identify new opportunities, increase collaboration, and make more informed, real-time decisions. E-Tech provides a wide range of solutions for digital workplace transformation including portal solutions, document management systems, archiving solutions, and business process management solutions.

  • OmniDocs – Documents Management System

  • Business Process Management

  • Internet and Intranet Portals

OmniDocs – Documents Management System

OmniDocs Enterprise Content Management Software (ECM) is the market leading solution to enable “digital transformation of your enterprise”. It allows the end-to-end management of enterprise content right from capture to disposition. It delivers contextual information to business stakeholders for improved collaboration, smarter decision making and enhanced customer satisfaction. OmniDocs Enterprise Content Management provides the flexibility to access or deliver content over mobile and cloud creating a highly connected and digital workplace. It offers a robust US DoD 5015.2 certified Records Management System to ensure compliance with regulatory requirements around management of records. E-Tech Systems is Newgen’s master distributor for Jordan, Syria, Lebanon, Iraq, Kuwait, Libya and Qatar. E-Tech Systems is also Newgen’s authorized arabization center.

OmniDocs Benefits

  • Improve Customer Satisfaction: achieve quick turnaround time, accurate responses and better visibility of document centric, customer facing processes.
  • Enhance Business Productivity: deliver contextual content to the business user, enhancing efficiency and reusability.
  • Reduce Operating Costs: manage electronic handling of critical content in all forms, right from its capture, storage and management to delivery.

Business Process Management

Business process automation is a technology component substituting and/or supplementing manual processes to manage information flow within an organization to lower costs, reduce risk, and increase consistency. Taking advantage of workflows to automate and gain more visibility into common business activities such as document review and approval, issue tracking, and signature collection. Integration with familiar Microsoft Office client applications, e-mail, and web browsers simplifies the user experience. Business process automation is done through the implementation of workflow systems. E-Tech provides automation solutions based on market leaders such as Ultimus and K2 as business process automation and modeling platforms. Both platforms contain a powerful workflow engine capable of managing your critical business processes (BPM). The workflow engine is designed to automate the organization’s existing processes, without having to change the way they do business. It can manage the application, document, or human-centric processes. The two engines offer simple tools and familiar environments, so it’s easy to create processes and applications — and it’s easy to modify them when business needs shift.

Internet and Intranet Portals

Portals enable organizations to deliver access to the data, applications and service their employees, customers and business partners need via a web browser. They can take the form of intranets, extranets and Internet-based portals. Web portals provide an organized structure for the content, allowing you to effectively engage website visitors in the most compelling way. Microsoft Office SharePoint Server is Microsoft's latest product for developing collaborative environments in the form of web-based portals. Microsoft has redesigned the product to give it added functionality, and today it encompasses the following: content management, sharing and publishing information, business intelligence, enterprise search, enterprise portals, business process (electronic forms with workflows) and collaboration. Oracle WebCenter Content provides a unified repository to house unstructured content, enabling organizations to deliver it to business users in the proper format and within the context of familiar applications that fit the way they work.

E-Tech provides the following services within this area:

  • Implement collaboration solutions using Microsoft SharePoint Server and Oracle WebCenter
  • Develops portal solutions
  • Builds enterprise content management solutions
  • Integration with back-end systems
  • Automate Workflows using business process management systems
  • Integrating Workflows with external systems