An effective customer complaints management system is considered a mandatory business practice for any business. Customers expectations from any business is getting more challenging and more sophisticated, and without meeting or exceeding these expectations, businesses will result in lower customer satisfaction.
E-Tech has developed a robust customer complaints management system to manage and resolve customer complaints, resulting in a high customer satisfaction rate. E-Tech complaints management system lets businesses gather all the customer complaints into one common system. Employees can then categorize, assign and resolve all these complaints with ease.